Privacy Policy for Heshoutang Natural Health Store
Effective Date: 11.18.2024
Welcome to Heshoutang Natural Health Store!
Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our store.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Create an account or place an order (e.g., name, email, shipping and billing address, phone number, payment information).
- Subscribe to our newsletter or marketing campaigns.
- Contact us via email, chat, or forms on our website.
Additionally, we automatically collect information about your device and browsing behavior, such as:
- Device Information: IP address, browser type, and operating system.
- Usage Data: Pages viewed, time spent, and interaction with the website.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders, including shipping and returns.
- Provide customer support and respond to inquiries.
- Send you promotional materials, newsletters, or updates (if you’ve subscribed).
- Improve our store, optimize user experience, and prevent fraud.
3. Sharing Your Information
We may share your information with:
- Service Providers: Payment processors, shipping carriers, and email marketing platforms to fulfill your orders and provide customer support.
- Legal Obligations: To comply with applicable laws, regulations, or legal requests.
- Business Partners: Only with your consent for marketing or promotional purposes.
We never sell or rent your personal information.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. These include:
- Essential Cookies: Required for basic website functionality.
- Analytics Cookies: To understand user behavior and improve our store.
- Marketing Cookies: To deliver personalized ads based on your preferences.
You can control cookie preferences through your browser settings.
5. Your Rights
As a customer, you have the right to:
- Access: Request a copy of the personal information we hold about you.
- Update or Delete: Update your personal data or request its deletion (subject to legal obligations).
- Opt-Out: Unsubscribe from marketing emails at any time by clicking the "unsubscribe" link.
For assistance with any of these requests, please contact us at info@heshoutang.com.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
7. Security
We implement industry-standard security measures to protect your personal information. However, no online system is 100% secure. We encourage you to take steps to safeguard your data, such as using strong passwords and avoiding sharing sensitive information via email.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing your information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly.
10. Contact Us
If you have questions or concerns about our Privacy Policy or how your information is handled, please contact us:
Email: info@heshoutang.com
Phone: +1 602 278 9228
Thank you for trusting Heshoutang Natural Health!
Your privacy and satisfaction are our top priorities.